This is with regard to using the Sony HDR-CX100 Handycam [that I was misadvised to buy by a Sony Sales Staffer]. I was told by a sales staff supervisor on Tuesday, 12/03, that he would call with a solution on or before Thursday, 12/05. Well, today is Sunday, 12/06, and I have heard no more. I’m really disappointed with Sony and have NO plans to buy other products from them.