Miffed ~ Monday, 11/30, I spent a considerable amount of time researching video cameras looking for a quality camera that can be used as a webcam [can stream its video] so that cycles are not a blur as they pass and do not jump from position to position.

I called Sony Sales [I have a Handycam DCR-PC55]. After an extensive hold, I spoke with a very nice lady, who placed me on hold again to get answers to my questions. I was bumped from the hold queue because I was there too long. I was not able to get back to her [I hope she does not think I hung up on her...]. Another sales staffer attempted to help. He gave me 3 Sony Handycams that “will stream” to a USB port. I ordered one of them—the HDR CX100.

Received it today. I can not make it stream—called Sony Technical Support. It does not stream! Now if sales only spoke with tech spt before incorrect information is rendered, maybe this would not happen. In the bottom of my heart, I’d bet the first lady would have given me a better answer than the second sales staffer.

After speaking with TS, I spoke with a SS Supervisor. He is researching the problem and will give me a solution by 12/03. The CX100 is a sweet camera. I’d love to keep it, if there is a way it can stream. My research has not found a way. It has to be detected as a imaging device by the operating system. That is a function of the driver. Anyway, maybe I’ll get a call tomorrow, Wednesday, 12/02, and have a better camera than my last purchase to “fix” this problem.

Anyway…