Excellent Customer Service 1

I purchased my Continental 4000 from Bike Tires Direct. As I stated below, I sent them an e-mail last night telling them of my sidewall puncture. They are sending a replacement tire and based on my desire to use this bike in our Saturday club ride, they will get me the replacement tire on Friday.

This is excellent support. I purchased my NiteRider Flight system from them and then the pair of Continental 4000 tires. I recommend this company for your consideration. I do not have an association with Bike Tires Direct, other than being a thankful customer–please read my disclaimer.

Thanks Jay for your quick reply to my e-mail and the arrangement you made to meet my tire needs for this weekend.